International Shipping Methods

Air Freight, Sea Freight

• Customs inspections, national holidays, and consecutive holidays may cause delays in delivery times.
• Delivery times may be extended by 1-3 days if your delivery address is in a remote area.
• For international shipping costs of various transportation methods, please refer to our site’s 【Cost Description - International Shipping】.
• For things to take note on various transportation methods, please refer to our site's 【 International Shipping】.
• For high-value or fragile items, please select "Enhanced Packaging" (option) when placing the order.

Please refer to the following product categories to determine the appropriate shipping method

• Items that cannot be imported: For example, plants, meat, knives, firearms, ammunition, products containing ivory, etc. Please read 【 Prohibited Import Items 】 and ensure you verify before purchasing.
• Alcoholic beverages: Please read 【 Alcoholic Beverage Notes 】.

The following types of items cannot be shipped using sea freight

• Alcohol, food, health supplements, medicines, medical-related items, products containing medicinal ingredients (such as beauty devices), electric vehicles, powdered items, environmental pesticides, etc.
• Note: If an item cannot be shipped and is returned to Japan, the consumer must bear the return shipping costs.
• If you are unsure about the item type and the appropriate shipping method, please contact online customer service before purchasing. Thank you for your cooperation.