Auction Bidding Process

1. Join as a Member

• You can shop overseas without going abroad, Join us now!
• Before bidding, activate the bidding service 【Details】
• Members top-up for smoother and faster bidding 【Details】

2. Search for Products

• With a few clicks, you can easily purchase foreign products regardless of day or night, rain or shine
• How to search for products 【Details】
• Search using Chinese or the original language. If you have questions, you can also contact customer service via whatsapp

3. Bidding

• How to bid for your favorite products with overseas sellers? How to bid for limited-time and limited-quantity products? How to negotiate with overseas sellers for second-hand products?
• Flexible use of direct bidding and last-minute bidding increases your chances of winning! During the bidding period, we will continuously assist you with contacting overseas sellers, payments, and other related issues to help you bid successfully

Other information:

• For fragile or high-value items, it is recommended to select enhanced packaging 【Details】

4. Winning the Bid

• Congratulations on winning the bid! The item is being prepared for shipping to the Japan overseas warehouse
• Please complete the first stage of payment within 48 hours of winning the bid to ensure the item is successfully purchased

Other information:

• Please do not abandon the bid casually as it will affect your membership rights 【Details】
• You can check the bidding progress at any time in the member center

5. Goods Arrive at the Japan Warehouse

• Please complete the second stage of payment within 48 hours of receiving the payment notification, and we will prioritize arranging the return shipment to Singapore 【Details】
• To ensure smooth international shipping, if the overseas seller's packaging is inadequate, we will enhance the packaging for you 【Details】

6. International Shipping to Singapore

• Always check the website for the return shipping time to Singapore
• Besides checking the shipping progress on the website, you can also contact customer service via Whatsapp

Other information:

• Air and sea freight costs 【Details】
• Arrival time in Singapore: air freight takes about 2-3 business days, and sea freight takes about 45-60 business days. The actual arrival time will be adjusted according to the Japanese seller's shipping time

7. Domestic Logistics to Your Doorstep

• Receiving (or picking up) the goods!
• Besides checking the shipping progress on the website, you can also contact customer service via Whatsapp

Other information:

• Partnered domestic delivery companies 【Details】
• Self-pickup location: 49 Jalan Pemimpin, #02-13 577203 Singapore